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1. GENERAL.
1.1. Company.
Sabores de Carmen Malaga SL
Commercial name, company name: Sabores de Carmen
Address: C/ Mirasierra 3, 2ºH - 29120 Alhaurín el Grande (MÁLAGA).
CIF: B04977781
Email: info@saboresdecarmen.com
1.2. Applicable regulations. This is commercial electronic contract and shall be governed by Spanish law and in particular we will apply the Law 34/2002, of Services of the Information Society and Electronic Commerce (LSSICE), and other applicable regulations or to replace it.
1.3. The terms and conditions set out below govern the use and purchase of products and services offered on the web: www.saboresdecarmen.com ownership Mari Carmen Sedeño Vazquez, from now Sabores de Carmen.
1.4. By purchasing any product from Sabores Carmen, you acquire the status of client / user. The customer / user must compulsorily register the data needed prior to the execution of the purchase of any products offered by Flavours of Carmen. The use and / or purchase of any products of this internet portal, imply acceptance as a Client / User, without reservations
of any kind, each and every one of the General Conditions of Use
The administrator of Sabores de Carmen may condition the use of certain services or access certain content, upon completion of registration of client / user. Registration is required to purchase any product offered on the website.
1.5. Sabores de Carmen offer the customer / user with a personal record system through a personalized access code with a user name and password to facilitate future customer purchase transactions. It will be the customer / user to designate your user name and password you want, as long as they are available or not assigned to other customers.
Sabores de Carmen is exempted from any liability arising from improper use or negligence by the customer in meeting their obligation to confidentiality of your access codes (username and password).
1.6. Sabores de Carmen may at any time and without notice change these Terms of use, as long as remain posted on the website in order to be consulted by all users that visit, they become customers or not.
2. PURPOSE.
Merchanting of the products offered in www.saboresdecarmen.com as well as access to various content, product information and services made available to anyone visiting the website.
3. BUYING PROCESS.
3.1. To make a purchase in www.saboresdecarmen.com should follow the following process:
1st. Register on the website www.saboresdecarmen.com as client / user, filling all mandatory fields that appear on the screen. These customers / users will necessarily be over eighteen (18) years. If you forgot your password Sabores de Carmen will send you an email reminding it to the address provided when you first registered. As long as you were registered before. Registration only will have to do the first time you shop Sabores de Carmen, the other can continue shopping with the user name and password that you created in the first record.
2nd. Select the desired products from Sabores de Carmen products offered on its website. Once you decide which products you are buying should press "Checkout". Always appear in the display product prices in euros with VAT. In case you are a registered customer, the VAT on all products will be applied at checkout. Once you click "Checkout", you will see the shipping costs.
3rd. Order involves reading and acceptance of all these Terms of Use, and if the particular conditions. Once the purchase is consent from the client to the validity and effectiveness of the sales contract that binds the parties. Sabores de Carmen will stored electronically the order.
4th. In the shortest time possible, always before twenty-four hours have elapsed since the execution of the purchase, you will receive a message by email which will confirm the details of your purchase. If not, the customer should advise us to avoid problems.
5th. In the shortest time possible and that the client's request, we will send you an invoice of purchase. For this the customer must supply us everything about your tax data. The deadline for issuing the bill passed will never exceed thirty (30) calendar days.
3.2. Any discounts or promotional gifts are freely directed to groups designated from time to time by Sabores de Carmen , or in terms of the offered product is advertised at any given time on the website.
3.3. The commitment from Sabores de Carmen of sale and delivery of the merchandise offered is subject to stock the advertised product and its availability while stocks last, if something is not in stock will see on the page and on the information product. You can also ask for information directly about an order that is not in stock emailing us to info@saboresdecarmen.com, we will be happy to tell you the status of that product.
3.4. In the case of exceptional circumstances of interactive multiorder or those which cause the product stocks don´t last, Sabores de Carmen will get in touch with the client to establish a new delivery date if that were possible. If the above reasons do not have more stock, the order and the contract between the parties shall have no effect under this clause, returning entirely to the customer in case of prepaid amounts paid by it, without it being necessary favor of either party compensation in respect of breach of contract, damages or profits.
4. PAYMENT.
The payment of goods purchased and the shipping on the screen at all times can be done by three ways:
1. Bank Transfer: by entering the full amount in cash in the bank account owned by Mari Carmen Vazquez Sedeño published on its website. On admission is essential to indicate the order number to which the payment relates. The deposits will be made in the following bank account:
CCC CAJAMAR
ES83 3058 0812 1827 2001 8377
If after ten days of placing the order entry is not made perfect in this bank account, the order is automatically canceled.
2.-credit or debit card: The card payment is a fast, convenient and safe for you to shop at our store. Sabores de Carmen will automatically connect to the bank's website where you can enter your card details. In no event Carmen Flavors receive any banking data on your card.
3.-Paypal.
5. DELIVERY OF PRODUCTS PURCHASED.
5.1. Flavors of Carmen agrees to deliver goods purchased by the customer / user in the direction that he indicated on the form or in a different direction as long as specified at the time of ordering. The subsequent amendment to this address may generate a number of expenses that will be arged to the client.
5.2. If at the time of delivery is visible and clear harm or damage to the container or package that may have damaged the product containing the client / user should NOT accept the delivery. If this actually happens, the customer / user must indicate to the carrier the reason for rejection and warn Sabores de Carmen what happened through the following email address: info@saboresdecarmen.com
It is advisable to inform us of this situation as soon as possible because that will solve the problem faster.
6.1. EXCHANGES AND RETURNS.
6.1. According to the provisions of Articles 68 and following of Legislative Royal Decree 1/2007 of 16 November by approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, the customer has right to exchange or refund, by which you can return the product received if it finds that does not conform to their expectations. The exchange or refund it will be done in a maximum of FORTEEN working days from receipt.
6.2. For any exchange or refund will be essential to keep the original packaging of the product and have not used it. Shipping costs arising from the change or return, shall be borne by the customer.
6.3. To start the process of returning the Customer / User must send an email to the following address: info@saboresdecarmen.com, indicating the reason for the return and bank account number where you can make a deposit in the amount of the purchase.
6.4. If there had been any error attributable to Sabores de Carmen in performing shipping or the product is defective or damaged, shipping charges arising from the return are the responsibility of Sabores de Carmen.
6.5. In the previous case (6.4.), Once returned product is received, Sabores de Carmen confirm if indeed it was negligence or was in bad shape product. If so, Carmen flavors will take care of all expenses incurred and send the new product (in case of change) within seven working days of receipt at our premises. If a return is made to the customer income by bank transfer to the account number you provide.
7. PRIVACY.
7.1. The registration of your data is exclusively for Sabores de Carmen . In no event Sabores de Carmen store information that has to do with the means of paying customers. Besides Sabores de Carmen never share this information with third parties or with anyone who can use this information for commercial purposes. The registration of your data is done with the intention that the purchase is made properly and to inform our customers of our new products, special offers, etc..,
7.2. All data users are subject to our Privacy Commitment, and in accordance with the principles of the Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), all client / user of Sabores de Carmen has right, upon request and free of charge, to exercise their rights of access, amendment or modification of all or part cancellation of data and opposition by a simple request. You can send the letter to the following address:
Sabores de Carmen
C/Mirasierra Bloque 3 2º H
29120 Alhaurín el Grande
MÁLAGA
Or just send an email to: info@saboresdecarmen.com
7.3. The data are recorded in the registry and orders and any other documentation or data related thereto, in whose veracity and updating the customer is responsible, may be stored in the database Sabores de Carmen even if the formalized operation fails for a period of 24 months, and in any case, during the legal terms from, available administrative or judicial authorities.
7.4. Under no circumstances will Flavors of Carmen held responsible for any loss or damage of any kind arising out of or in relation to the use of this website.
8. JURISDICTION
Sabores de of Carmen, visitors of this website and any person or company using or hire any product or service provided therein, expressly waiving any other jurisdiction that may apply, subject, except in cases who is not legally permitted, to the jurisdiction of the Courts and Tribunals of the city of Malaga (Spain), for the resolution of any issues that may arise regarding the interpretation, application and enforcement of these conditions, as well as claims arising from any use of this website.